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FAQs
All orders on Philately Cart are shipped through INDIA POST. We try to ensure that the order is dispatched within 72 hours of receipt of the order, however there may be a delay because of circumstances beyond our control. In such cases, we will inform you regarding the delay via email.
We generally expect the order to be delivered within 7-15 days (does not include Sundays or any public holidays). For International Customers, the delivery time may increase due to Customs, etc. which are beyond our control.
We generally expect the order to be delivered within 7-15 days (does not include Sundays or any public holidays). For International Customers, the delivery time may increase due to Customs, etc. which are beyond our control.
Shipping Charges vary depending on the size, weight, and destination of the products. They can range between Rs. 75 to Rs. 250 for Indian orders and Rs. 300 to Rs. 1000 for International orders. For more details, please read our Shipping & Payment Policy.
We use industry-standard payment gateways to ensure that your payment is 100% secure. For Indian customers, we support payments done through Credit Cards, Debit Cards, Netbanking and UPI. For international payments, Paypal, Credit Cards and Debit Cards can be used.
Orders once placed cannot be cancelled. In case you wish to modify the items in your order, please contact us.
If you want to exchange the items in your order, please inform us within 48 hours of receiving the shipment. Any additional charges, including shipping costs, are to be borne by you.
If you have received a wrong or damaged product, please reach out to us within 3 days of receiving the order. Once the items are received by us, we will refund the amount within a maximum of 7 days.
For more details regarding our Returns & Refund policy, please read this.
If you have received a wrong or damaged product, please reach out to us within 3 days of receiving the order. Once the items are received by us, we will refund the amount within a maximum of 7 days.
For more details regarding our Returns & Refund policy, please read this.